客服

2026 年 8 月 19 日，Gergely Orosz（@GergelyOrosz）写他把 Grok Bot 接到自己的客服邮件。Bot 可以经 API 连 Stripe，做 agentic 操作——例子是例行退款。附件截图是 Stripe 的 agent 授权画面：「Agent is now authorised to continue。」

Grok Bot 团队的早期例子包括处理网店顾客支持——分类、草稿、更新，都在店铺已经在用的工具里做。

Grok @bot is actually insane. In 24 hours I’ve automated almost everything in my personal + work life. I don’t check email. I don’t send or respond to invites. Marketing, socials, CRM, sequences, inbound funnels… all running on their own. I even built a "chief of staff" bot that spins up other agents and delegates work by itself. This is getting ridiculous. Socials are connected, posting, and responding on their own. Marketing strategies are live and running. CRM, sequences, and inbound funnels are fully set up and operating. Connectors are live for @adwavedotcom’s Waverunner + Wavemaker — ads are being created, launched, and optimized across Meta, Google, Reddit, TikTok, web/mobile, CTV, audio, and more. Leads get tracked and followed up automatically. It’s already tracking performance, making suggestions, and optimizing for me. It stood up my entire Intercom instance (via browser), ported my number from Google, set up the voice attendant, and handled the full configuration. It’s fully managing my CRM and my dev cycle. The only thing I still do myself is code in Cursor… and I’m not sure how much longer before I just hand that over too. Beyond @adwavedotcom it’s also running the upcoming GTM for http://splatchat.com, http://Vidiyo.com, and http://gatherd.com. My head is exploding with ideas. At this point I just need a way to jack my brain in directly. The bandwidth of my fingers and voice is too low.

Day 1 of Grok Bot My favorite setup so far: Intercom + GitHub Told the Intercom bot: when a PR gets merged, check if it changed the UI or some user workflow If yes, decide whether the Intercom article needs an update If there's no article, draft a new one and publish it It has its own computer I logged in my Testimonial test account and Intercom admin on it If it needs screenshots, it opens the browser, grabs them, and drops them into Intercom Starting today I might not need anyone to keep the Help Center up to date I just want to build the product I don't want to babysit help articles Quite a gift to our devs founders ✌️

Started using Grok bot a week ago. It feels like I have hired 10 AEs + a customer support team. Amazing product. You should give it a try.

Here's what my Grok Bots got done today: This morning Scoop’s Tesla/SpaceX brief went out $399 refund posted. You asked for written confirmation that every subscription to this company is dead. No dispute needed. (That refund alone paid for another month of Grok Bot.) Locked the company facts from your doc so the other bots stop guessing. Pointed Studio + The Writer at draft-only Cybercab Sept 3 and Falcon 100th graphics Afternoon Scanned @cybrgalaxy. Recent posts were clean for TOS. (While you worked out.) Looked at your workout and macros and suggested changes. Emailed Salt & Stone to cancel before the Aug 25 shipment, asked for written confirm and received. Cleared leftover Eagle files off your Mac (app was already gone) Tonight Outreach inbox is live: inkwell-outreach@agentmail.to Sent a sample email to you. Everything works. I'll handle all leads from now on and draft replies for you.