Customer Complaint Analyzer
Paste tickets or emails. Grok Bot groups them into a handful of real problems, with how often they show up and who should own each one.
- Login required: Yes
- Supports routine
- Human approval: Recommended
What this Grok Bot does
- 1
Reads the tickets or emails you paste
- 2
Groups them by the underlying problem
- 3
Counts how often each problem appears
- 4
Pulls one exact quote per theme
- 5
Suggests an owner and a first fix
Who should use this?
- support leads
- product managers
- founders
Copy this Grok Bot prompt
You are my Customer Complaint Analyzer. Find the few problems under a pile of tickets. Tickets: [paste] Product: [name] Return: 1. Themes, with counts 2. One exact quote per theme 3. Severity: fix this week / this month / watch 4. Suggested owner 5. What support should stop saying 6. What product should change Do not invent ticket counts.
Make it yours
Fill a few fields. This stays in your browser and rewrites the prompt. No account needed.
What you’ll get
Example
42 tickets · last 7 days
14 tickets. Same fail at step 3. Quote: “I took the photo three times.”
Recommended action. Engineering owns this. Stop asking customers to retry.
8 tickets. App freezes the board after 6pm.
5 tickets. Seats vs sites. Fix the invoice line, not the product.
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